Wednesday, July 15, 2009

Let's apply some pressure and see what happens...

On Monday night I sent Sean an email saying that we expected him a week ago, and since we hadn't heard from him, we've gone ahead and hired another roofer to fix his mess, and we will send him an invoice for the work. I also stated our intention to hire a building inspector, and notified him I'm filing a complaint with the BBB (which I did last night) and if that if we're not satisfied with that, we'll be taking him to Small Claims Court. Or he can finish the work by the end of the month and we won't sue him. He replied today and I got the impression he is surprised we'd do such a thing; he's been so good to us! I haven't replied yet.

I put together a graphical timeline in Excel tonight. The top (blue) line is work done, middle (red) is delays, and bottom (green) is other. There's a nice, solid section of work done for the first month, then there's his statement that there were 7 10-hour days left just before we hit the 2-month mark (which was how long he'd quoted in the first place) and everything's looking good. Then by the middle of August, there starts being a fair number of delays, although still work is being done. Near the beginning of September he says it's going to be another 6 weeks. Then there is no more work done at all after mid-October, until we threatened him with Breach of Contract. At that point he said he'd finish everything by the end of March; he send one or two guys for a couple of days to finish the permit-related items so that we passed a building inspection just prior to the permit expiring, but that's it. Nothing else has been done since then.

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